“Redwood Capital Bank was founded in 2004 and has excelled in nearly every measure for one reason, a great staff led by great supervisors. The high morale, high productivity and low turnover in the bank are a direct reflection of our adoption and commitment to the LET model taught by Stickler Learning, namely Kent Stickler and his daughter, Dr. Sara Allen. Every supervisor is required to complete the training followed up by an annual Reverse Evaluation which provides a metric for leadership effectiveness. After using the system for 15 years, I am more committed to it than on day one. It is, and has been, the key to our success.”

“Our bank began working with Stickler Learning 10 years ago and it’s one of the best investments we have made in our people. The training our managers have received from Kent and his team has helped each of them become great leaders and improved our corporate culture tremendously. In 2009, 53% of our managers had a Reverse Evaluation score 6.00 (an A rating) and today it’s 86%! It has truly been a mutually rewarding relationship.”

“Professionally, LET and the training of the Stickler Learning team have brought our whole team together by equipping us with skills to navigate through the common challenges every organization faces. But personally these skills have improved my marriage, my relationship with my children and also my new role as a grandfather. I knew these would improve my work, but the biggest benefits have been at home.”

“Kent Stickler and Stickler Learning have had an immeasurable impact on our company. Our  team’s commitment to LET training, active listening and Reverse Evaluation have positively impacted our culture. Our experience with Stickler Learning has far reaching benefits…stronger team dynamics, improved working relationships and improved customer communications. Skills learned have a huge benefit to our company, but more importantly, we’ve seen how the skills help our employee’s families grow!.Thanks to our nearly 20 year collaboration with Stickler Learning, our culture is strong, thriving and significantly contributes to our bottom line.”

“Our relationship with Stickler Learning began in 1998. Since then every leader in our bank, including Executive Management, have been exposed to Kent’s coaching and leadership development training. Without question, our culture and the quality of our leadership team is stronger today because of this ongoing relationship. Kent’s leadership coaching empowers people, better equipped and prepared to handle life challenges and opportunities, in the workplace and at home.”

“Since 1998 our management team at all levels (including myself as CEO) have participated in the Stickler Learning LET leadership program. Today we have the most effective management team in my tenure as CEO. One noteworthy outcome of our LET training has been our confronting skills. In the past, problems would often “end up” on my desk. That is “way down” as managers have learned to resolve many of their own problems. The value of a trained and effective management team has been huge for our organization.”

“I have known Kent Stickler and his team for over 30 years and have used his LET curriculum in two different banks. The material is as relevant today as it was when I was first introduced to it in the early 1980s. Kent, his wife, Jane, and now his daughter, Sara, make the material fun and interactive. Our team members look forward to our annual LET training sessions as they help us all be more transparent and accepting of each other’s differences.”